FAQS

To make the payment for your subscription, please follow these instructions:

1. Click on the “Subscribe me” button and follow the steps to complete the payment process on the external platform.
2. Once the payment is completed, your account will be evaluated and activated within a maximum of 6 hours.
3. If more details or information are required to activate your account, we will contact you through your registered email.
4. If your account is still not active after 6 hours of payment, please contact us at +1 (857) 391 6744 for assistance and to resolve any technical issues that may be affecting your account activation.

We appreciate your preference and hope to provide you with the best possible service.

On our website, we offer the option to make payments in both COP and USD. For the conversion between both currencies, we use a real-time updated exchange rate. It is important to note that the final value in USD may vary due to currency market fluctuations. To know the current exchange rate and the USD value of a COP payment, you can check the order details page before confirming the payment.

You can purchase content on our website by registering as a user and adding the products you want to your shopping cart. Once you have finished adding products, you can proceed to the checkout page to complete your purchase.

Before purchasing any product, we recommend reviewing the product description and making sure it meets your preferences and expectations. If you have any specific doubts or questions about a product, don’t hesitate to contact the seller or customer service.

Each seller has their own policies for returning and exchanging products. We recommend reviewing the return policies of each seller before making a purchase. If you have any issues with a product, you can contact the seller or customer service for help.

Yes, our website uses advanced security measures to protect your personal and financial data. Additionally, we recommend using secure passwords and not sharing your personal information with anyone.

We accept a variety of payment methods, including credit cards, bank transfers, and other online payment services. Check the checkout page to see all the options available in your country.